Last updated: June 2026 | Effective immediately upon account registration
This Privacy Policy explains how gameszone collects, uses, stores, and protects your personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable PAGCOR requirements.
gameszone processes all personal data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations.
As a Filipino data subject, you hold rights to access, correct, erase, and object to processing of your personal data held by gameszone. Exercise these rights any time via our support team.
gameszone does not sell, rent, or commercially transfer your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the gameszone platform.
Personal and financial data at gameszone is stored on encrypted servers with access controls, regular security audits, and breach response procedures aligned with NPC notification requirements.
gameszone retains your data only for as long as necessary for the purposes described in this policy, and in accordance with PAGCOR's record-keeping requirements for licensed operators.
Any material changes to this Privacy Policy will be communicated to registered gameszone players via email before taking effect. We will never change how we use your data without telling you first.
gameszone ("we", "us", "our") is committed to protecting the privacy and personal data of every registered player and visitor on the gameszone Platform accessible at gameszone.lat. This Privacy Policy describes our data practices in clear terms and forms an integral part of the gameszone Terms & Conditions.
gameszone operates as a PAGCOR-licensed online casino and sports betting operator serving Filipino players. As a licensed operator, we are subject to both PAGCOR's data handling requirements and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and its Implementing Rules and Regulations. Our data processing activities are registered with the National Privacy Commission (NPC) as required.
By registering an account with gameszone or continuing to use the Platform after being notified of updates to this policy, you acknowledge that you have read and understood how we handle your personal data as described herein.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for personal data collected through the gameszone Platform is the registered operator of gameszone.lat, operating under PAGCOR licence in the Republic of the Philippines.
All data subject rights requests, privacy queries, and complaints relating to gameszone's processing of personal data should be directed to the gameszone Data Protection Officer (DPO). Contact details are provided in Section 15 of this Policy.
When you create a gameszone account, we collect:
To comply with PAGCOR licensing requirements and Anti-Money Laundering Act obligations (Republic Act No. 9160 as amended), gameszone may request copies of:
gameszone collects and processes data relating to all financial transactions on the Platform, including:
We maintain records of your activity on the gameszone Platform including:
When you access the gameszone Platform, we automatically collect certain technical information, including:
Records of your communications with gameszone support, including live chat transcripts, email correspondence, and support ticket history, are retained for quality assurance and dispute resolution purposes.
gameszone collects personal data through the following channels:
gameszone processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, gameszone processes your personal data on the following legal bases:
gameszone does not sell your personal data. We share data only in the following circumstances and with appropriate safeguards:
Transaction data is shared with GCash (G-Xchange, Inc.), PayMaya (PayMaya Philippines, Inc.), and banking partners (BPI, BDO, Metrobank) solely to process your deposit and withdrawal transactions. These processors are bound by their own privacy commitments and applicable BSP regulations.
KYC document data may be shared with accredited third-party identity verification service providers to validate the authenticity of submitted identification documents. These providers process data solely on behalf of gameszone and under data processing agreements.
gameszone is required by Philippine law to share certain player and transaction data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement authorities upon lawful request or where mandatory reporting obligations apply.
gameszone engages trusted service providers for platform hosting, analytics, customer support tooling, and security services. These providers access only the data necessary to perform their contracted services and are bound by confidentiality and data processing agreements.
In all cases of third-party data sharing, gameszone implements appropriate contractual safeguards and limits data sharing to the minimum necessary for the stated purpose.
Where gameszone engages service providers located outside the Philippines — such as game content providers or infrastructure services — personal data may be transferred internationally. gameszone ensures that any such transfers are subject to appropriate safeguards including contractual data processing agreements that impose obligations equivalent to Philippine DPA standards, or that the recipient country has been assessed as providing adequate data protection.
Players who wish to obtain information regarding the safeguards applied to international transfers of their personal data may contact the gameszone Data Protection Officer using the contact details in Section 15.
gameszone retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, subject to the following minimum retention requirements:
At the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with NPC-approved destruction procedures.
gameszone implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While gameszone implements robust security measures, no online platform is completely immune to security risks. Players are encouraged to use strong unique passwords and enable 2FA on their gameszone accounts. Never share your login credentials with anyone.
The gameszone Platform uses cookies and similar technologies to provide, analyse, and improve our services. The following categories of cookies are used:
You may manage your cookie preferences via your browser settings. Note that disabling cookies beyond the strictly necessary category may affect Platform functionality. gameszone does not use cross-site tracking cookies for third-party advertising purposes.
Under the Philippine Data Privacy Act of 2012, you are entitled to exercise the following rights with respect to personal data held by gameszone:
To exercise any of the above rights, contact the gameszone Data Protection Officer as described in Section 15. gameszone will respond to verified data subject requests within thirty (30) days of receipt, consistent with DPA requirements.
The gameszone Platform is strictly prohibited for individuals under 21 years of age. gameszone does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 21, we will delete that data and close the associated account immediately. Parents or guardians who believe a minor has registered on gameszone should contact us immediately via live chat or the contact details in Section 15.
gameszone may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. Material changes — meaning changes that significantly affect how we use your personal data — will be communicated to registered players via email to your registered address before the changes take effect.
Non-material changes (such as clarifications of existing practices, corrections of typographical errors, or structural reorganisation without substantive change) may be made without individual notification. The date of the most recent revision is shown at the top of this page.
Continued use of the gameszone Platform following the effective date of any Privacy Policy update constitutes your acknowledgement of the revised policy.
For data subject rights requests, privacy queries, or concerns about gameszone's handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with gameszone's response to your privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). Information about filing an NPC complaint is available through official Philippine government channels.
gameszone is operated under PAGCOR licence. Regulated by the Philippine Amusement and Gaming Corporation. Data processing registered with the National Privacy Commission. For players 21+ only.
Questions about your data? Our Filipino support team is here 24/7. Log in to your gameszone account to manage your privacy settings, update your profile, or submit a data subject rights request. 21+ only.